Layla

Layla is a maid working in the Imperial Mansion.

If Devon heads there early on in the game - right after leaving Colussia in fact - there is a short scene with her, though Devon cannot interact with her at the time.

The only time Layla encounters Devon after this is during the High Lord's Gathering, during which she welcomes Devon and his team. She's shown to be somewhat passive, though whether it's part of her personality or simply because of her job is unknown. It is possible that it is a mix of both, however.

She only briefly meets with Devon once, which is during the High Lord Gathering. She welcomes Devon and his friends to the mansion before heading off to read a book. If interacted with, she merely asks if there's something she can do to help.

As of version 3.12, she can join Castle Warrengard along with a butler named Alistair. She's located on the second floor in the tavern. If spoken to, she refuses to leave the tavern, stating she doesn't wish to leave it unattended.

Trivia

 * She's 45 years old. This makes her the second mother in the game to be the same age as another one.
 * She shares her age with Cecily, Devon's mother.
 * Despite having a heart icon, she's one of the only female characters at present that you can neither increase nor decrease affection for.
 * Her race is called Nal'Quenia, which appears to be humanoid people but with horse-like heads and horse tails.
 * She appears to have a very submissive personality, though whether it's due to her race or if it's her general personality is unknown.
 * She has a son called Eclipse, who has yet to appear in the game.